FAQ

DO YOU SHIP INTERNATIONALLY	YES WE WILL SHIP NON-FLAMMABLE ITEMS TO MOST ANY PLACE IN THE WORLD WE USE US PRIORITY MAIL AND UPS
DO YOU SHIP TO FPO APO ADDRESSES	YES WE WILL SHIP NON-FLAMMABLE ITEMS TO APO AND FPO ADDRESSES OUR CHECKOUT SYSTEM WILL ONLY SHIP VIA UPS SO TO GET AROUND THIS JUST ENTER YOUR ADDRESS IN THE BILL TO SECTION AND OUR ADDRESS IN THE SHIP TO 21505 HWY OO EOLIA MO 63344 WE WILL CORRECT THIS AND THE SHIPPING CHARGES AT THE TIME WE SHIP YOUR ORDER
WHAT IS A BFT?	A BFT IS A BOARD FOOT THE UNIT OF MEASURE FOR THE SALE OF LUMBER IT IS CALCULATED AS FOLLOWS THICKNESS (THE ROUGH THICKNESS GREATER THAN 1" OR 1 1/6 = 1.25, 1 3/4 = 2, 12/4 - 3, 16/4 = 4) WIDTH IN INCHES LENGTH IN INCHES THICKNESS (1 OR MORE) X WIDTH X LENGTH DIVIDED BY 144 = BFT SO A BOARD 1/2 X 5 3/4 X 67 WILL BE 1X5.75 X 67 /144 =2.67 OR 2.7 BFT
HOW CAN I PAY FOR AN EMAIL ORDER	YOU CAN EITHER CALL US AT 314-739-0001 OR CLICK HERE FOR A SECURE ON LINE ORDER FORM
DO YOU HAVE GIFT CERTIFICATES	YES JUST CLICK HERE
CAN I PLACE MY ORDER BY MAIL OR FAX	YES JUST PRINT OUT THIS ORDER FORM CLICK HERE
DO YOU HAVE A MINIMUM ORDER	FOR GENERAL PRODUCTS WE DO NOT HAVE A MINIMUM ORDER QUANTITY FOR WOOD 1 SQFT/BFT IS THE MINIMUM NOTE WE MAY ROUND UP TO THE CLOSEST BOARD AVAILABLE
OUR POLICY ON SHIPPING CHARGES:	WE SHIP VIA UPS OR US MAIL WE ADD $3.00 PLUS 10% OF THE SHIPPING CHARGE AS A HANDLING FEE TO ESTIMATE THE SHIPPING CHARGE GO TO WWW.UPS.COM OR WWW.USPS.COM YOU WILL NEED OUR ZIP IS 63042 AND ONE TIME PICKUP AND ESTIMATE THE WEIGHT OF THE CARTON
OUR MERCHANDISE RETURN POLICY	OUR MERCHANDISE RETURN POLICY WE STAND BEHIND THE QUALITY OF ALL OUR PRODUCTS. YOU MAY RETURN ANY ITEM IN ITS ORIGINAL CONDITION, FOR ANY REASON, UP TO 30 DAYS AFTER SHIPMENT. WE WILL GLADLY REPLACE ANY ITEM, OR ISSUE YOU A FULL REFUND FOR THE MERCHANDISE LESS A 15% RESTOCKING CHARGE CUSTOM AND/OR CUT TO SIZE ARE NOT RETURNABLE. IF WE HAVE MADE A MISTAKE, WE WILL ISSUE A FULL REFUND INCLUDING THE SHIPPING CHARGES.
PRIVACY STATEMENT	OUR PLEDGE TO YOU, OUR CUSTOMER, THE WOOD & SHOP INC. RESPECTS YOUR PRIVACY. WE DO NOT SELL, RENT, OR LOAN ANY INFORMATION REGARDING OUR CUSTOMERS TO ANY THIRD PARTY. ANY INFORMATION YOU GIVE US IS HELD WITH THE UTMOST CARE AND SECURITY, AND WILL NOT BE USED IN ANY WAY TO WHICH YOU HAVE NOT CONSENTED.
DO YOU HAVE A WHOLESALE PRICE	YES WE DO SELL AT WHOLESALE TO ESTABLISH THE WHOLESALE PRICE WE WILL NEED YOUR SALES TAX EXEMPTION CERTIFICATE OR BUSINESS LICENSE FAXED OR EMAILED TO US
HOW LONG IS THIS WOOD	THIS TABLE WILL GIVE THE LENGTH OF 1 SQFT OR BFT CLICK HERE TABLE