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FAQ'S

 

DO YOU SHIP INTERNATIONALLY

DO YOU SHIP TO FPO APO ADDRESSES

DO YOU HAVE GIFT CERTIFICATES


DO YOU HAVE A WHOLESALE PRICE


WHAT IS A BFT

CAN I PLACE MY ORDER BY MAIL OR FAX



 

HOW DO I PAY FOR AN EMAIL ORDER

DO YOU HAVE A MINIMUM ORDER


OUR POLICY ON SHIPPING CHARGES:

OUR MERCHANDISE RETURN POLICY

PRIVACY STATEMENT

HOW LONG IS THIS WOOD

DO YOU SHIP INTERNATIONALLY YES WE WILL SHIP NON-FLAMMABLE ITEMS TO MOST ANY PLACE IN THE WORLD WE USE US PRIORITY MAIL AND UPS 
DO YOU SHIP TO FPO APO ADDRESSES YES WE WILL SHIP NON-FLAMMABLE ITEMS TO APO AND FPO ADDRESSES

OUR CHECKOUT SYSTEM WILL ONLY SHIP VIA UPS SO TO GET AROUND THIS JUST ENTER YOUR ADDRESS IN THE BILL TO SECTION AND OUR ADDRESS IN THE SHIP TO

21505 HWY OO EOLIA MO 63344

WE WILL CORRECT THIS AND THE SHIPPING CHARGES AT THE TIME WE SHIP YOUR ORDER

WHAT IS A BFT? A BFT IS A BOARD FOOT THE UNIT OF MEASURE FOR THE SALE OF LUMBER IT IS CALCULATED AS FOLLOWS

THICKNESS (THE ROUGH THICKNESS GREATER THAN 1" OR 1 1/6 = 1.25, 1 3/4 = 2, 12/4 - 3, 16/4 = 4)
WIDTH IN INCHES LENGTH IN INCHES

THICKNESS (1 OR MORE) X WIDTH X LENGTH DIVIDED BY 144 = BFT

SO A BOARD 1/2 X 5 3/4 X 67 WILL BE 1X5.75 X 67 /144 =2.67 OR 2.7 BFT

HOW CAN I PAY FOR AN EMAIL ORDER YOU CAN EITHER CALL US AT 314-739-0001 OR CLICK HERE FOR A SECURE ON LINE ORDER FORM
DO YOU HAVE GIFT CERTIFICATES YES JUST CLICK HERE
CAN I PLACE MY ORDER BY MAIL OR FAX YES JUST PRINT OUT THIS ORDER FORM CLICK HERE
DO YOU HAVE A MINIMUM ORDER FOR GENERAL PRODUCTS WE DO NOT HAVE A MINIMUM ORDER QUANTITY

FOR WOOD 1 SQFT/BFT IS THE MINIMUM

NOTE WE MAY ROUND UP TO THE CLOSEST BOARD AVAILABLE

OUR POLICY ON SHIPPING CHARGES: WE SHIP VIA UPS OR US MAIL
WE ADD $3.00 PLUS 10% OF THE  SHIPPING CHARGE AS A HANDLING FEE
TO ESTIMATE THE SHIPPING CHARGE GO TO WWW.UPS.COM OR WWW.USPS.COM  YOU WILL NEED OUR ZIP IS 63042 AND ONE TIME PICKUP AND ESTIMATE THE WEIGHT OF THE CARTON
OUR MERCHANDISE RETURN POLICY
OUR MERCHANDISE RETURN POLICY
WE STAND BEHIND THE QUALITY OF ALL OUR PRODUCTS. YOU MAY RETURN ANY ITEM IN ITS ORIGINAL CONDITION, FOR ANY REASON, UP TO 30 DAYS AFTER SHIPMENT. WE WILL GLADLY REPLACE ANY ITEM, OR ISSUE YOU A FULL REFUND FOR THE MERCHANDISE LESS A 15% RESTOCKING CHARGE CUSTOM AND/OR CUT TO SIZE ARE NOT RETURNABLE. IF WE HAVE MADE A MISTAKE, WE WILL ISSUE A FULL REFUND INCLUDING THE SHIPPING CHARGES. 
PRIVACY STATEMENT OUR PLEDGE TO YOU, OUR CUSTOMER, THE WOOD & SHOP INC. RESPECTS YOUR PRIVACY. WE DO NOT SELL, RENT, OR LOAN ANY INFORMATION REGARDING OUR CUSTOMERS TO ANY THIRD PARTY. ANY INFORMATION YOU GIVE US IS HELD WITH THE UTMOST CARE AND SECURITY, AND WILL NOT BE USED IN ANY WAY TO WHICH YOU HAVE NOT CONSENTED.
DO YOU HAVE A WHOLESALE PRICE YES WE DO SELL AT WHOLESALE TO ESTABLISH THE WHOLESALE PRICE WE WILL NEED YOUR SALES TAX EXEMPTION CERTIFICATE OR BUSINESS LICENSE FAXED OR EMAILED TO US
HOW LONG IS THIS WOOD THIS TABLE WILL GIVE THE LENGTH OF 1 SQFT OR BFT CLICK HERE  TABLE


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PHONE 314-739-0001